At Homebody, your comfort is the most important to us. If you are not satisfied, for any reason, we will gladly accept returns of saleable merchandise. Refunds will be credited to the original form of payment.
The following terms apply: Returns are accepted within 100 days of delivery. Returned merchandise should be in the same condition as when you received it, undamaged, saleable, and with the original packaging. All returned items incur the cost of return shipping. Returns that occur between 14 and 100 days after delivery are also charged a restocking fee. This fee is 20% of the order value prior to any discounts or special offers.
Homebody reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition. Please allow 10-14 days for the processing of your return. To start your return, email us at firstname.lastname@example.org. Please include your order number in all communication.
In the event that your order arrives damaged, please email us as soon as possible at email@example.com. Include your order number and a photo of the item’s condition. We address these matters on a case-by-case basis and will try our best to identify a satisfactory solution.